Beijing Youshare Food Co., Ltd|ice cream|3D ice cream|fruit ice cream

What happens to my Hicey ice cream if customs holds the container?

2026-11-12

A reefer needs power the whole time it waits. We have seen the result when it does not: one container lost power during a clearance delay and the goods melted; we reshipped and tightened our process. Who pays for power and who acts during inspection should be written into your contract or agent agreement.

Key facts

• Power continuity: Reefer containers must remain plugged into terminal or port power plugs during a customs hold. If power is disconnected, internal temperatures rise rapidly and ice cream damage is irreversible.
• Cost allocation: Electricity plug-in fees, daily demurrage, and container detention charges accrue during prolonged inspection holds. These responsibilities must be explicitly assigned in your sales contract or Incoterms agreement.
• Operational response: When an inspection is triggered, local clearance agents or forwarders must coordinate immediately with port authorities to minimize unpowered dwell time.
• Past operational records: In previous export orders where port clearance delays caused temporary power loss and product compromise, Hicey handled complete reshipments and subsequently tightened port coordination protocols.

What to verify in advance

Check your forwarding agreement to confirm who covers port reefer monitoring fees during mandatory inspections. Ensure your destination customs broker has direct contact with the terminal's reefer desk to prevent accidental unplugging during document reviews.

— Hicey, the ice cream brand of Beijing Youshare Food Co., Ltd.

Shared by the cross-border fulfillment team at Hicey, the export brand of Beijing Youshare Food Co., Ltd. We provide 3D molded ice cream solutions with clear operational benchmarks, including an estimated 20-working-day production schedule once orders are confirmed. Inquiries and technical questions are always welcome in the comments.