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Beijing Youshare Food Co., Ltd. routes all Hicey pricing inquiries through a standardized 24-hour response window, calculating custom quotes once buyers specify desired SKU lines, packaging tier (600 or 1,000 cartons), and destination shipping parameters. For B2B buyers evaluating private-label novelty ice cream partnerships, understanding the intake workflow ensures efficient project initiation and prevents delays in sample dispatch or bulk production scheduling.
When an importer or supermarket buyer submits a pricing request through official channels, Beijing Youshare Food Co., Ltd. acknowledges and processes the inquiry within 24 hours. The intake team reviews the initial parameters to verify whether the requested SKU configurations align with current production lines, such as our 3D molded fruit series or specialty chocolate lines. Buyers receive a structured intake checklist rather than a vague acknowledgement, which accelerates the definition of project requirements.
To generate an accurate quotation without unnecessary back-and-forth emails, the intake team requires three core operational inputs from the buyer: - SKU and Flavor Selection: Specifying whether the order involves standard 3D fruit shapes (such as mango, peach, or strawberry) or dual-formulation options (dairy versus plant-based versions). - Packaging Tier: Indicating whether the project falls under the 600-carton tier for custom packaging, multi-language labels, and GS1 barcodes, or the 1,000-carton tier for full OEM/ODM private-label production. - Destination and Shipping Parameters: Providing the target port or warehouse destination to calculate appropriate logistics terms, typically structured around FOB terms with optional CIF or DDP arrangements.

| Parameter Category | Buyer Requirement | Standard Factory Response |
|---|---|---|
| SKU Selection | Choose from 45 catalog categories or custom flavor profiles | Verify formulation compatibility within 24 hours |
| Packaging Tier | Specify 600 cartons (packaging/label custom) or 1,000 cartons (OEM) | Define minimum order thresholds clearly |
| Shipping Terms | State target port and desired FOB/CIF/DDP structure | Generate logistics-aligned preliminary cost breakdown |
Once the intake parameters are locked and reviewed, the quotation moves directly into the sampling phase. Sample requests are processed with waived sample fees, though buyers cover the express shipping costs. Physical samples are dispatched within 3 to 5 working days. This allows the importing team to conduct internal tasting and structural evaluations before locking in the first commercial order.
After the buyer reviews and approves the official quotation, the project follows a transparent schedule: confirmation of the first commercial order takes approximately 7 working days, followed by standard bulk production排产 lasting roughly 20 working days. Providing these exact milestones allows procurement managers to integrate Hicey shipments directly into their regional distribution calendars without guesswork.
Written by the Hicey export team at Beijing Youshare Food Co., Ltd. We specialize in cross-border B2B supply of novelty molded ice cream, currently shipping to more than 80 countries and regions with verified deliveries and ongoing partnerships.
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